Conditions

General terms and conditions and customer information

I.Terms of Service

§ 1 Basic Provisions

(1) The following terms and conditions apply to contracts that you conclude with us as a supplier (L'Evoine Riding GmbH) via the www.levoine.com websiteUnless otherwise agreed, the inclusion of your own conditions that you may have used is contradicted.

(2) A consumer within the meaning of the following regulations is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employedAn entrepreneur is any natural or legal person or a legal partnership who, when concluding a legal transaction, is exercising their independent professional or commercial activity.

§ 2 Conclusion of the contract

(1) The subject of the contract is the sale of goods .

We sell the goods partially or exclusively as a commission agent in our own name on behalf of a third party, i.e. for a third party as the owner of the goodsRegardless of this, we are contractual partners with all rights and obligations.

(2) As soon as the respective product is posted on our website, we are submitting a binding offer to conclude a contract for the online shopping cart system under the conditions specified in the item description.  

(3) The contract is concluded via the online shopping cart system as follows:
The goods intended for purchase are placed in the"shopping cart"
You can use the corresponding button in the navigation bar to call up the"shopping cart"and make changes there at any time.
After calling up the"Checkout"page and entering your personal data as well as the terms of payment and shipping, the order data will then be displayed as an order overview.

If you use an instant payment system as the payment method (e.g.PayPal/PayPal Express, Amazon Payments, Sofortüberweisung), you will either be directed to the order overview page in our online shop or forwarded to the website of the provider of the instant payment system.
If you are forwarded to the respective instant payment system, make the appropriate selection thereEnter your detailsFinally, you will be shown the order data as an order overview on the website of the provider of the instant payment system or after you have been directed back to our online shop.

Before submitting the order, you have the option to check the information in the order overview again, to change it (also via the"back"function of the internet browser) or to change the ordercancel the order
By submitting the order via the corresponding button ("order with obligation to pay"or similar description) you declare legally binding acceptance of the offer, whereby the contract is concluded

(4) Your inquiries about the preparation of an offer are non-binding for youWe will make you a binding offer in text form (e.g.by e-mail), which you can accept within 5 days (unless a different period is specified in the respective offer).

(5) The processing of the order and the transmission of all information required in connection with the conclusion of the contract is partly automated by e-mailYou must therefore ensure that the e-mail address you have stored with us is correct, that the receipt of e-mails is technically ensured and, in particular, is not prevented by SPAM filters.

§ 3 Individually designed goods

(1) You provide us with the appropriate information, texts or files required for the individual design of the goods via the online ordering system or by email at the latest immediately after the conclusion of the contractOur possible specifications on file formats must be observed.

(2) You undertake not to transmit any data whose content violates the rights of third parties (in particular copyrights, naming rights, trademark rights) or violates existing lawsYou expressly indemnify us from all third party claims asserted in this contextThis also applies to the costs of the legal representation required in this context.

(3) We do not check the transmitted data for correctness and in this respect we accept no liability for errors.

§ 4 Right of Retention , Retention of Title

(1) You can only exercise a right of retention insofar as it concerns claims from the same contractual relationship.

(2) The goods remain our property until the purchase price has been paid in full.

§ 5 Warranty

(1) The statutory warranty rights apply.

(2) As a consumer, you are requested to check the item for completeness, obvious defects and transport damage immediately upon delivery and to notify us and the freight forwarder of any complaints as soon as possibleIf you fail to do so, this has no effect on your statutory warranty claims.

§ 6 Choice of law, place of performance, place of jurisdiction

(1) German law appliesFor consumers, this choice of law only applies insofar as this does not remove the protection granted by mandatory provisions of the law of the state in which the consumer is habitually resident (favourability principle).

(2) The place of performance for all services from the business relationships with us and the place of jurisdiction is our registered office, provided you are not a consumer but a merchant, a legal entity under public law or a special fund under public law. The same applies if you do not have a general place of jurisdiction in Germany or the EU or if your place of residence or habitual residence is not known at the time the action is broughtThe authority to appeal to the court at another legal place of jurisdiction remains unaffected.

(3) The provisions of the UN Sales Convention expressly do not apply.





II
Customer information

1Identity of the seller

L'Evoine Riding GmbH
Niederstrasse 2
40789 Monheim am Rhein
Germany
Phone:015112351846
Email:caroline@levoine.com


Alternative dispute resolution:
The European Commission provides a platform for out-of-court online dispute resolution (OS platform), available at https://ec.europa.eu/odr .

2Information on the formation of the contract

The technical steps for the conclusion of the contract, the conclusion of the contract itself and the correction options are carried out in accordance with the provisions"Conclusion of the contract"in our General Terms and Conditions (Part I.).

3Contract language, contract text storage

3.1The contract language is German.

3.2We do not save the full text of the contractBefore submitting the order via the online shopping cart system, the contract data can be printed out using the browser's print function or saved electronicallyAfter we have received the order, the order data, the information required by law for distance selling contracts and the general terms and conditions will be sent to you again by email.

3.3For requests for offers outside of the online shopping cart system, you will receive all contract data as part of a binding offer in text form, e.g.by email, which you can print out or save electronically.

4thCodes of conduct

4.1We have submitted to the buyer's seal quality criteria of the Händlerbund Management AG, which can be viewed at:https://www.haendlerbund.de/ de/downloads/kaeufersiegel/kaeufersiegel-zertifikbedingungen.pdf .

5Essential characteristics of the product or service

The essential characteristics of the goods and/or services can be found in the respective offer.

6thPrices and payment methods

6.1The prices listed in the respective offers as well as the shipping costs represent total pricesThey contain all price components including all applicable taxes.

6.2The shipping costs are not included in the purchase price. They can be called up via a correspondingly labeled button on our website or in the respective offer, are shown separately in the course of the ordering process and are to be borne by you in addition, unless free delivery has been promised.

6.3. Any costs incurred for transferring money (transfer or exchange rate fees of the credit institutions) are to be borne by you in cases in which the delivery is made to an EU member state, but the payment has been initiated outside the European Union.

6.4The payment methods available to you are shown under a correspondingly labeled button on our website or in the respective offer.

6.5Unless otherwise stated for the individual payment methods, the payment claims from the concluded contract are due for payment immediately.

7thdelivery terms

7.1The delivery conditions, the delivery date and any existing delivery restrictions can be found under a correspondingly labeled button on our website or in the respective offer.

7.2As far as you are a consumer, it is regulated by law that the risk of accidental loss and accidental deterioration of the goods sold during shipment is only transferred to you when the goods are handed over, regardless of whether the shipment is insured or uninsuredThis does not apply if you have independently commissioned a transport company not named by the entrepreneur or a person otherwise appointed to carry out the shipment

8thStatutory warranty law

The liability for defects is based on the"Warranty"provision in our General Terms and Conditions (Part I)

These terms and conditions and customer information were created by the lawyers of the Händlerbund who specialize in IT law and are permanently checked for legal conformityThe Händlerbund Management AG guarantees the legal security of the texts and is liable in the event of warningsYou can find more information on this at:https://www.haendlerbund.de/ de/Leistungsungen/Rechtsssicherheit/agb-service .

last update:10/27/2020